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We love this! "Customer service is something you have to do, but delight is something you do because you want to!"
Read this excerpt from a recent article featured on Inc.com by Melanie Deziel to see what we are talking about.
This Small Personal Touch Will Make a Huge Difference in Your Business
Thanking Clients, Customers & Partners
I travel a tremendous amount to speak at conferences and do corporate workshops on brand storytelling. With more than 110K miles traveled last year, the venues, hotels, events and more can start to mush together. But the organizers, events and venues that I remember most fondly are those that go the extra mile to show their appreciation in interesting and delightful ways.
"Delight and customer service are often used as synonyms, but I believe there is a key difference between the two," Jessika Phillips, of Now Marketing Group, which focuses on relationship marketing as a path for growth. "Customer service is something you have to do, but delight is something you do because you want to!" After I taught a class for Phillips' Magnet Marketers course, she delighted me with a Sugarwish, which allowed me to pick my favorite candy as a thank you.
Several conferences have offered useful customized speakers gifts to show appreciation, and one conference sponsor gave speakers a handy "speaker emergency kit" with things we might need in a pinch, like stain remover, breath freshener and band aids. A few conference hotels have even delighted me by having a handwritten welcome note or gift basket with local snacks in the room when I arrived after a long flight. One corporate host gave me some locally grown flowers to take home.
When it comes time to decide which conferences to attend and where to stay, you can bet that extra effort and thanks will come into consideration!
Gifting can be a Snap! (Slack or Text :)). The very best e-Gifts are the ones that delight them in THEIR favorite way and show up on time (and at lightening speed!)
Whether they Snap, Slack, Text, Email or chat on Facebook — now they don't have to unplug from their favorite App to receive their Birthday, Holiday or Thank You gift!
Because while it may be the “thought" that counts—the key is to be sure that they get the message (and the gift) you are sending.
Gift them where they are - with a gift that is sure to get their double tap of approval.
#sendittheirway #textwish #snapwish #slackwish
(pssst…Sugarwish can eGift ALL ways!)
Great Travel Gifts to Get Him - And Borrow Yourself / by Lois Alter Mark via Forbes.com is filled with the latest travel must-haves including one particularly sweet suggestion that allows him to receive his gift in an instant (no matter where he is) and then delivers him HIS favorite treats to keep him company en route!
Whether she’s serious, silly, feisty or totally laid back --when it comes to gifting right for Mother’s Day, all moms want exactly the same thing.Because no matter what type of person she is, a mom’s greatest joy comes from knowing that she's adored by those who qualified her for one of life's most prestigious titles. :)
As corny as it sounds, a sincere expression of love from your kids is, by far, the best gift of all.
So celebrate this Mother’s Day by sending her a heartfelt sentiment (along with a little something sweet) to let her know that you love her a million times a million, to the moon and back, more than all of the stars in the galaxy, and to infinity ---and way beyond! #momsdeserveloveandcandy
Appreciation is consistently among the top factors shown to impact how much employees love their jobs. This can be especially true for Administrative Assistants whose greatest efforts are spent behind the scenes ---making someone else look good.
Thoughtful words, and a sweet gesture, can be all it takes to make someone feel recognized and special. So be a (totally boss!) boss this Admin Day —and do a little something to let them know—that you know—that they rock!! #theydeservecandy #wehavecandy
Employees are a companies most valuable resource ---and their most precious commodity.
And while this Friday is officially Employee Appreciation Day, we might want to rethink waiting 364 more days before we do it again.
According to ForbesBook AuthorVoice Don Rheem "The Key to a corporate culture that inspires employees to commit their time, energy, brainpower and initiative to the job is ongoing appreciation. Employees who feel like valued members of a team...are the most engaged and productive.”
It sounds to us like showing appreciation is not only the “nice” thing to do, but the “smart” thing to do. And it's important to keep in mind that showing appreciation doesn’t always have to be some grand gesture.
Appreciation can come in the form of a thoughtful compliment, or a small gift given with a kind sentiment ----as long as it happens on an ongoing basis. Makes good sense to us. :) #sendappreciationandcandy
CORPORATE HOLIDAY GIFTING MADE SWEET AND EASY.
We turn your list into Sweet Holiday Gifts in no time flat (...or less:)).
How It Works. (3 Sweet Options.)
1) The "I Like Control." Option.
This includes a custom company page with access to custom eCards we design just for you. Think…"You Made the Nice List" or "Wishing you a Sweet Holiday Season" eCard,designed with your logo. (This is completely free and can be set up in 24 hours). You can send the eCards for your Sugarwish gifts from your page—as many as you want, whenever you want. Sweet bonus- Company pages allow you to skip the checkout process so you will be on and off the site faster than you can say, “I just sent a bunch of Sugarwish gifts."
2) The "Take Care Of It For Me.” Option.
This option also includes a (complimentary!) company page with your custom eCards. All we need is your recipient email list and the eCard you want to use. We will send out your eCards whenever you want us to. (Seriously, it is that easy!)
3) The “I just want to send beautiful boxes filled with pre-selected candy” Option.
For this option, all we need are the names and addresses of your recipients and we will take care of the rest. (We can customize special inserts to include in their boxes!)
Sugarwish Gifts. (6 sweet sizes.)
These prices include everything from the custom eCard to the Sugarwish gift shipped to your recipients door (or desk).
$18.50. Duet (2 choices)
$28.00. Petite (4 choices)
$48.00. Classic (8 choices)
$78.00. Ultimate (16 choices)
$98.00 Wish and Dish (Beautiful glass candy dish with 4 x-tra large candy “fills”)
$248.00 The Sweet Shoppe - A Pop-Up Sweet Shoppe/ Candy Bar delivered right to their office or event.
If you can dream it, we can do it! Just ask.
You can call us right now at 720-722-4071, email us at firstname.lastname@example.org or click here for our contact page. We would love to help you!